General Terms and Conditions of Use The website www.hikkahillloft.com and its affiliate sites are operated by Hikka Hill Loft.
NOTICE
Please read these terms and conditions carefully. By accessing this site and any pages thereof, you agree to be bound by the terms and conditions below, which may be modified by Hikka Hill Loft from time to time. If you do not agree to the terms and conditions below, do not access this site, or any pages thereof.
BOOKING AND CANCELLATION TERMS AND CONDITIONS
Booking and cancellation terms and conditions require express approval by all customers before any booking can be completed. Your contract is with Hikka Hill Loft. It is the responsibility of these associations to provide you with the products or services you have booked. Specific terms and conditions of booking and cancellation are available to all customers during the booking process that is integrated within this website and its affiliate sites.
FORCE MAJEURE
We cannot accept any liability where the bed & breakfast booking could not be fulfilled due to circumstances which we could not, even with due care, have foreseen or avoided. Such events may include, but are not limited to, war, threat of war, civil commotion or strife, hostilities, strikes or other industrial dispute, natural disaster, fire, act of God, terrorist activities, technical problems with transportation, closures of airports, ports and/or ferries, quarantine, epidemics, weather conditions, government action or other events outside our control.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
This site is provided by Hikka Hill Loft on an “as is” and “as available” basis. You expressly agree that use of this site is at your sole risk. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, as to the operation of this site or the information, content, materials, or bed & breakfasts included on this site. Hikka Hill Loft does not warrant that such items are complete, accurate, reliable, current or error-free. We do not warrant that this site, its servers, or e-mail sent from services on behalf of www.HikkaHillLoft.com are free of viruses or other harmful components. We will not be liable for any loss or damage arising from the use of this site. Hypertext links to other Internet resources, which are not under the control of Hikka Hill Loft, are used at your own risk. The products, services, information, and materials obtained through this site are provided, serviced by, and subject to the terms, conditions and warranties, if any, offered by the respective provider of such products, services, information and materials. In the event of a problem arising, our liability, if any, is limited to the fees paid by you on this website. Hikka Hill Loft and its members make no representation with respect to, and shall not be held liable or accountable for, the conformity of third party products, services, information and materials to such terms, conditions and warranties.
COMPLAINTS
Hikka Hill Loft and affiliated organisations and associates operate a quality assurance scheme for all bed & breakfasts, based on internationally agreed standards, and therefore take any complaints received very seriously. If you have cause for complaint during your stay that cannot be satisfied by dealing directly with the bed & breakfast manager or if you have a complaint about any aspect of our booking process or services please write or e-mail us, using the contact details provided on this site, and we shall try to resolve the matter quickly and confidentially.
APPLICABLE LAW
The contract and these terms and conditions are governed by the laws of Sri Lanka. The courts of Sri Lanka shall have exclusive jurisdiction to determine any dispute in connection with such terms and conditions or use of the website.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
We reserve the right to make changes to our site, policies, and these Terms and Conditions of Use at any time and you should, therefore, visit www.HikkaHillLoft.com regularly to view recent changes. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
PRIVACY POLICY
We know that you care how information about you is used. We are committed to protecting your privacy. We will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 2017. The information about you is collected if you make a booking and includes your:
• Name
• Email address
You can check that the information we hold about you is accurate and up-to-date by contacting us. If you find anything is inaccurate we will delete or amend the error promptly. We will never collect sensitive information about you without your explicit consent. We will not pass your information to any third parties. This site does not use cookies to trace the patterns of behaviour of visitors. However first-party cookies are used to improve the quality of navigation experienced by site visitors.
COOKIE POLICY
We use cookies to ensure you have the best experience on our website. Our policy explains what a cookie is and why we use them.
WHAT IS A COOKIE AND WHY DO WE USE THEM?
Cookies are small text files stored on your computer when you visit a website. We use cookies to help to optimise your visit to hikkahillloft.com improving navigation and allowing for stored preferences.
Each website or third party service used on a website can send its own cookies to your browser if your browser’s settings allow it. Cookies can only be accessed by the website or third party that originally set the cookie.
Giving us permission to use cookies If the settings on your software are adjusted to accept cookies we will take this, and your continued use of the website, to mean that you’re happy to accept these cookies.
Managing Cookies
If you wish to restrict or block the cookies set by Hikka Hill Loft this can be done through the settings in most browsers however this may affect your experience of the site.
1st Party Cookies
Where the domain of the website placing the cookie matches the website you are on.
Session Cookies
Used to link the actions of a user during a browser session (such as being logged into a website). Session Cookies expire as soon as you close the website that set them.
Persistent Cookies
Cookies used to store information about your preferences and shopping history. These enable a personalised browsing experience.
3rd Party Cookies
Where the domain of the website placing the cookie is different to the website you are currently on. We use 1st party cookies on our website and blog to enable and enhance functionality, and for statistical purposes to improve the customer experience. We use 3rd party cookies for statistical purposes and to allow visitors to easily share information on their social networks (via the ‘share’ button on the footer) and for marketing purposes.
COPYRIGHT AND TRADEMARKS NOTICE
Copyright © Hikka Hill Loft 2020. All rights reserved. Copyright in these pages and in the screens displaying these pages, and in the information and material therein and in their arrangement, is owned by Hikka Hill Loft unless otherwise indicated. No permission is granted to distribute, modify, post or frame any text, graphics, video, audio, software code, or user interface design or logos, except that you may:
• Print or download extracts of the material on this site for your personal use, or
• Copy the material on this site for the purpose of sending to individual third parties for their personal information provided that you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
All other brand names, product and service names used in this site are trademarks, trade names or service marks of their respective holders. No permission is given by Hikka Hill Loft for their use by any person other than such holders and such use may constitute an infringement of the holders’ rights. Nothing in these terms and conditions affects your statutory rights.